Frequently Asked Questions (FAQs)

About/General

What is Live at the Bike! anyway?

Live at the Bike! is poker “edutainment” [education + entertainment] at its finest. We feature livestream and on-demand poker videos and podcasts, all available to our subscribers in our archives. Play in the game, learn from our professional poker playing commentators, and join in an active community of poker playing members. We believe watching and learning poker should be fun!

Where is the game located/streamed from?

This game takes place at The Bicycle Casino located in Bell Gardens, California.

Where can I watch this game?

You can watch all of our livestreams:
1) Here liveatthebike.com/livestream
2) Online at twitch.tv/liveatthebike
3) By downloading the Twitch app (for your favorite mobile device such as your smart phone, tablet, iPad, etc.) and then searching for “liveatthebike”

How do I chat?

“Live at the Bike!” streams all of its games/products on Twitch. In order to chat, you will need a Twitch username. You can sign up for one here. Or log in to your Twitch account here.

Sign Up

How do I sign up?

Click here to go to the Sign-up page.

Do I have to sign a contract?

We don’t have any contracts. You can cancel your membership at any time and your existing membership will last until the end of your billing cycle.

What forms of payment do you accept?

Pay for “Live at the Bike!” on our secure server with any credit card or with PayPal.

How do I cancel?


1) Log in
2) Go to My Account page by clicking on your username at the top right
3) Click on the Subscriptions link in the middle of the page (right below the “My Account” heading)
4) Click on the “Cancel” link

*Alternatively, you can send a cancellation request via the Contact Form here.

Note – Cancellations are not prorated, so your account will remain active until the expiration date of your subscription period. You will continue to have access to the site as a paid member until then.

Reservations

Who can play on Live at the Bike!?

Anyone! All you have to do is reserve a seat. Check out our Calendar of future events and make a reservation at the bottom.

How do I make a reservation for a game?

Fill out the “Live at the Bike!” Reservation Request form here.

The game I wanted to play in is full, now what?

There is always a possibility of last minute cancellations or no-shows. Your best chance of getting in the game is to be at The Bicycle Casino by 6:15pm and put your name on the board. If a seat opens up, a floorperson will call the next player in line on the board.

I sent in a reservation request, how will I know if my seat is locked?

We will reply to your Reservation Request with confirmation information.

What time is check-in?

Check-in is 6:15pm and we start the game promptly at 6:30pm.

What time does the game go on-air?

The “Live at the Bike!” table starts recording at 6:50pm. There is a 10 minute delay (as a security for all players) so the feed officially goes live at 7:00pm.

What if I'm late?

Making a reservation does not guarantee a seat if you are not present to claim it by 6:15pm. Once The Bicycle Casino’s board goes live and the game is underway (at 6:30pm) anyone who has not checked-in will be removed from the board and the open seat will be given to the next person in line.

What if I cancel my reservation?

If you must cancel your reservation, please do so ASAP (at least 24 hours in advance would be greatly appreciated) by responding to your confirmation information that was emailed to you when reserving your seat. If you fail to cancel and don’t show up for a reservation altogether, you will not be able to make another reservation for 90 days (in accordance with our No-Call/No-Show Policy). This policy is in place out of respect for other players who wish to play but were turned away because the games were full.

Are there any special rules for the game and livestream production?

1) There are no headphones allowed at the livestream table (due to the appearance of impropriety).
2) No laptops, tablets, or any electronic device other than your cellphone is allowed.
3) Your cellphone is allowed but we ask that you step away from the table in order to have a conversation and/or check out the livestream (so as not to interfere with or slow down the game).

Game Types

What types of games are available?

$2/3 NLH ($100-$300)No Limit Hold’em ♠ Buy-in: $100 Minimum to $300 Maximum. Blind structure: $3 Big Blind, $2 Small Blind with an optional $6 Straddle Under-the-Gun only.
$5/5 NLH ($300-$1K)No Limit Hold’em ♠ Buy-in: $300 Minimum to $1,000 Maximum. Blind structure: $5 Big Blind, $5 Small Blind with an optional $10 Straddle Under-the-Gun only.
$5/10 NLH ($500+)No Limit Hold’em ♠ Buy-in: $500 Minimum Buy-in, no maximum. Blind structure: $10 Big Blind, $5 Small Blind with an optional $20 Mississippi Straddle.
$10/20 NLH ($1,000+)No Limit Hold’em ♠ Buy-in: $1,000 Minimum Buy-in, no maximum. Blind structure: $20 Big Blind, $10 Small Blind with an optional $40 Mississippi Straddle.
$5/5+5 NLH ($500+)No Limit Hold’em ♠ Buy-in: $1,000 Minimum Buy-in, no maximum. Blind structure: $5 Big Blind, $5 Small Blind plus $5 Ante. There is no straddle allowed in this game.
$1/3 PLO ($100-$300)Pot Limit Omaha ♠ Buy-in: $100 Minimum to $500 Maximum. Blind structure: $3 Big Blind, $1 Small Blind, open to $10. There is an optional $10 Straddle Under-the-Gun only.
$5/5 PLO ($300-$1K)Pot Limit Omaha ♠ Buy-in: $300 Minimum to $1,000 Maximum. Blind structure: $5 Big Blind, $5 Small Blind, with an optional $10 Mississippi Straddle
PLO/NLH ($500+)Round of Each: $5/5 PLO ($500+) and $5/5+5 NLH ($500+).
$20/40 LHELimit Hold’em; Buy-in: $200 Minimum, no maximum. Blind structure: $40 Big Blind, $20 Small Blind, 3-raise cap unless heads-up. There is no straddle, kill or action bet.

What is the average buy-in?

On average, players buy-in for 100 big blinds. In uncapped games, the average is 200 – 300 big blinds.

Technical Support

I lost my log-in info. Now what?

There is a “Reset Password” link at the bottom of the log-in page. -OR- Click here to reset your password.

Why can't I access the videos?

You must be logged in as a Platinum or Diamond member to access archived videos. If this is the case, and you still can’t access premium content, please refresh your browser and clear the cache. If none of these suggestions work, please contact us.

If you can’t find answers to your questions here, please feel free to contact us at any time.